Our Reviews

Casher very friendly.

Courteous reliable service. Lee and his team are excellent!

Friendly and efficient.

Nice staff and great service.

Very good and friendly service and kept me up to date on what was happening.

Very friendly personnel who wait on you when getting service done they keep you updated what going on on your vehicle to the start to the end

Friendly staff and great service experience

Great service and service

Jennifer McKee was great! She took care of my oil change and airbag recall, she also called me with other issues they had found. Everything was taken care of in one day and at a reasonable price. I always take my car to the dealership to be serviced.

Friendly, prompt, and knowledgeable service. Perfect!

Jennifer, Brandy and Ms. Sherry was all highly professional, courteous and polite. Really enjoyed interacting with them. They had my car ready when they stated.

Al was very helpful and knowledgeable of the trucks I inquired about.

I appreciate the timely service and working with me on reaching out to the extended warranty to cover my repairs.

I pay cash for my truck and ever since I had it has transmission problems. It was up on the warranty and never got fixed.

friendly and fast

Great customer service..Did a great job..

I dropped my Acadia AT4 off to have my brakes replaced. I received a call from them asking again why I thought they needed replacing and I told them because they were squealing and I didn't want to mess anything up further. The technician said I had plenty of life left in the brake pads and told me the reasoning behind the squealing. I appreciate the service departments honesty. They could've easily just went ahead with replacing the brakes even though I technically didn't need them but they didn't. They have been great to work with ... from Hunter who sold us the vehicle to everyone in the service department being friendly and accommodating every time I've come in for service (oil changes/tire rotations/etc). I won't go anywhere else!!

Great service and experience!

very timely

always a good experience

We have been very happy with our service at Gerald Jones for the last 5 yrs.

Byron was very helpful

Professional and courteous staff. Service delivered on time as promised.

They fixed my issue with fast and efficient service.

Everything was great, the only problem was your detail shop. The roof was still dirty and windows were smeared not clean.

They stayed in contact the whole time with me throughout the whole time.

Quick and easy

Always great service

Jennifer, Lee and the whole team were helpful and efficient to get my Sierra serviced. I am thankful for the service center and will continue having my vehicles serviced here.

Very professional and great customer service. Thank you!

Satisfied with the service

I dropped my car off without an appointment and they were able to look at it the next day.

Casher very friendly.

Truly 5 star Service Top to Bottom. I have trusted this shop from Purchase to Service for many years. Believe it or not; their total staff from office personnel to mechanics ARE TOPS PS- I’m Not a Part Owner of this Business!

Great buying experience with no hidden agenda!

Jennifer kept me updated. So appreciate that.

Everything was great.

Quick and easy!

It was pleasant, this was my Truck first oil change and everyone was very professional, answering my questions and directing me.

Great service

I received excellent service.

Painless process. Was able to get in and out in less than 2 hours with no prior communication on my trade in or vehicle I wanted. Olivia was absolutely amazing.

Services are excellent

quick and efficient

Excellent

Great service

They were very honest throughout the entire process. I ordered my new vehicle through them and when it looked like the factory was not going to fill my order they offered to do a wide area search. When my vehicle arrived, their pricing was very competitive with a very good offer for my trade-in. Finaly, my salesperson did an excellent job going over all the technology in my vehicle.

We will continue to get our new cars from Gerald Jones GMC because of their wonderful service department, sales staff!!!!

They took my truck back at my appointment time and did a thorough job and I couldn’t be happier with the service.

Customer service very helpful 10/10

Your personal is always courteous and helpful in answering questions and concerns.

GREAT SERVICE

Waited on the service of my car kept me informed and were done in a timely manner

Had to meet a deadline and the service dept. Went above the call of duty and had the car ready for me to meet the deadline.

Al was very helpful.

very friendly and helpful .

Great communication. Fast service.

Great customer service

friendly, and i have confidence in the work that was done. kept me informed along the way with what they found

Very timely service, courteous staff.

Very courtesy.

PROFESSIONAL AND AWESOME SERVICE PROVIDED.

Awesome service very timely and knowledgeable

Professional as usual

Sophia is very nice and did a great job. We agreed on a fair price for both parties and that is what car buying should be like.

Great service. Great purchase. The sales representatives were very helpful and knowledgeable.

Wasn’t so good with in a month and I’m still having trouble with my vehicle that was sold to me

Awesome and professional experience. The entire team was incredibly hospitable & knowledgeable all while creating an atmosphere of distinctive care and convenience. I will definitely tell a friend.

Very easy to work with

Great service

Pleasant staff.

Very nice people. Work was done properly and on time.

Great experience

Great service and very personable staff.

Always great service! Only dealership my family uses

Always the best

In and out like it should be at a dealership. Thank you!!

Great service from Byron at Gerlad Jones GMC he took care of all my concerns

Great service and very friendly

Everyone was very nice and kind

Everyone is very customer-focused and very friendly. Service is excellent.

Quick Friendly service

It was great and the staff was very friendly

The service representative remembered me from last time. Everyone there is really nice.

As always, Gerald Jones GMC’s service department delivered with excellence. Highly professional, very friendly, and great communication!

Job well done excellent job well done

I always enjoy conducting business at this dealership. I always feel welcomed, and if I have any concerns with my vehicle, I receive a caring response.